‘From Email’ Changes from what is specified in Gravity Forms

Diagnostic Information:

Mailer: postsmtp
HostName: learn.smallchange.co
cURL Version: 7.58.0
OpenSSL Version: OpenSSL/1.1.1
OS: Linux pod-170757:apache2_74:232 5.4.0-1051-gcp #55~18.04.1-Ubuntu SMP Sun Aug 1 20:38:04 UTC 2021 x86_64
PHP: Linux 7.4.26 C
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
WordPress: 5.8.2 en_US UTF-8
WordPress Theme: Monochrome Pro
WordPress Plugins: Gravity Forms, 301 Redirects Pro, AddToAny Share Buttons, User Switching in Admin Bar, Atomic Blocks - Gutenberg Blocks Collection, WP Engine Smart Plugin Manager, Header Footer for Beaver Builder, Beaver Builder Plugin (Pro Version), Ultimate Addons for Beaver Builder, PowerPack for Beaver Builder, Better Notifications for WP, Conditional Widgets, Content Views, Custom Email Template, Custom Twitter Feeds, Display PHP Version, Don’t use ImageMagick, Google Tag Manager for WordPress, WP E-Signature Business add-ons, WP E-Signature, Email Templates, Embed Calendly, Enhanced Custom Permalinks, FAQ Block For Gutenberg, Fresh Forms for Gravity, GenerateBlocks, Genesis Blocks, Genesis Dambuster, Genesis eNews Extended, Genesis Simple Edits, Gravity PDF, Signature Add-On for Gravity Forms by ApproveMe, Gravity Forms Notification CC, GravityFlow Form URLs, Gravity Flow, Gravity Flow Checklists, Gravity Flow Flowchart Extension, Gravity Flow Folders, Gravity Flow Form Connector, Gravity Flow Parent-Child Forms Extension, Gravity Flow PDF Generator Extension, Gravity Forms Signature Add-On, Gravity Forms Stripe Add-On, Gravity Forms User Registration Add-On, Gravity Forms Zapier Add-On, Hide Admin Bar From Front End, HTML5 Responsive FAQ, Imagify, Insert Headers and Footers, Jetpack, Lightweight Social Icons, Mailchimp for WooCommerce, Members, Microthemer, Smart Slider 3 Pro, Ninja Forms - Mailchimp, Ninja Forms - Layout & Styles, Ninja Forms, PDF Embedder, LoginWP (Formerly Peter's Login Redirect), PHP Compatibility Checker, Popup Maker, Portfolio Filter Gallery, Post SMTP, Recent Tweets Widget, Search & Replace, Simple Social Icons, Simple Theme Options, Simply Schedule Appointments, Smart Slider 3, Taxonomy List Widget, Theme My Login, Ultimate Addons for Gutenberg, Ultimate Category Excluder, Under Construction, UpdraftPlus - Backup/Restore, WP Cloud Plugin Use-your-Drive (Google Drive), User Switching, UStream for WordPress, Yoast SEO, WP All Import Pro, WP Maintenance Mode, WP Remove Category Base, WP Rollback, WPD Beaver Builder Additions, WP All Import - Yoast WordPress SEO Add-On
WordPress wp_mail Owner: /nas/content/live/smallchange/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args, Mailtpl_Mailer->send_email
WordPress wp_mail_from Filter(s): Mailtpl_Mailer->set_from_email
WordPress wp_mail_from_name Filter(s): Mailtpl_Mailer->set_from_name
WordPress wp_mail_content_type Filter(s): Mailtpl_Mailer->set_content_type
Postman: 2.0.23
Postman Sender Domain (Envelope|Message):  | smallchange.co
Postman Prevent Message Sender Override (Email|Name): No | No
Postman Active Transport: Mandrill API (https://mandrillapp.com:443)
Postman Active Transport Status (Ready|Connected): Yes | Yes
Postman Deliveries (Success|Fail): 774 | 4

Looks like you are using Mandrill API, have you checked the settings on Mandrill?
I don’t know if it is still the case but under the advanced settings tab, you used to be able to set the From: address.

@shinerweb – Thanks for responding! I took a look at the settings in Mandrill but I don’t see any place to specify a ‘from’ address there. I also took a look at the Post SMTP settings and my message email address is applications@, with ‘Prevent plugins and themes from changing this’ unchecked.

My goal is to have different Gravity Forms forms send notification emails from different email addresses. I imaging that having ‘Prevent plugins and themes from changing this’ unchecked is supposed to allow for this.

Has anyone had success using Post SMTP to send notification emails from multiple email addresses?

Hi @nadesignlab,

Sorry that I am only just getting around to reading your forum post and replying to you. I have been super busy lately, and this is the first opportunity I’ve had to respond.

I have done this in the past, though it is not as reliable as sending from a single email address. Having done both, I’d definitely recommend just a single outgoing email address from your website of something like website@, delivery@, etc.

Unfortunately I am not familiar with Mandrill, so cannot advise on the specific set up – it might be worth contacting Mandrill support. Essentially your set up is correct though, as far as Post SMTP goes.

Kind Regards,
Tim