Hi,
Do you want to change the “From” Name which is showing for the Abandoned Cart Reminder email?
From our plugin, if “Use WooCommerce Template Style” setting under the Add/Edit email template will be enabled then “From” name will come from WooCommerce > Settings > Emails menu.
And if the same setting will be disabled then we will use the From name from our plugin’s setting ( WooCommerce > Abandoned Carts > Settings > Email Sending setting ).
And if you are using any SMTP plugin then our plugin’s setting ( Email Sending settings ) will be overridden with the SMTP plugin’s setting.
Please let me know with the screenshot if I have misunderstood your query.
Regards,
Chetna Bhutka