From Name and Email is displayed of Admin instead of the provided values

Hello @sancoale !

I’m very sorry to hear that you’ve experienced this issue while using our plugin!

It may very likely be due to the mail servers not allowing to overwrite the headers (as a precaution against sending spam), so in this case you may have to set up SMTP sending from the site. It’s similar to sending emails from an email app, in most cases the same credentials are used.

You can use any SMTP plugin, there are a couple, including our plugin Branda: https://www.ads-software.com/plugins/branda-white-labeling/
https://wpmudev.com/docs/wpmu-dev-plugins/branda/#smtp

Warm regards,
Pawel

Hello @sancoale ,

We haven’t heard from you for some time now, so it looks like you don’t have more questions for us.

Feel free to re-open this ticket if needed.

Kind regards
Kasia