From where could new theme be getting old commands?

  • Hi,

    I have recently installed a new theme on wordpress, but when I activate it, it is messing up quite a bit.

    I have spoken to support from my theme, and they offered some CSS code which didn’t do anything, nor do I want to bandaid issues with CSS. They then entirely reset WordPress (not our wish, but thankfully we had a backup which recovered some of the content), and the theme worked fine. However, we want our previous content to be in the theme, without the theme being buggy.

    My question is, why, when I activate this new theme is some line of code or commands from somewhere triggering this faulty layout? Where could these false commands be coming from? I already thought, maybe there is something in the individual pages that is triggering this, but even when I create an entirely new page, it is entirely screwed up.

    For example, our sidebar is entirely buggy and way below where it should be on the page.
    Here you can see how it should be: https://demo.goodlayers.com/?theme=newsstand
    Here is our site (no content to be shown right now, just trying to get the errors fixed first): https://www.alexandbabi.com/

    Also this trending bar on the top has a dropshadow from nowhere. These are just a few of the many many layout errors we are experiencing. I also noticed that when I check with inspect, there are TONS of overridden CSS codes….. I don’t know why or where these are coming from.

    Can somebody help me localize the issues?
    I would be forever grateful.
    Thanks!!!!

    Alex

Viewing 7 replies - 1 through 7 (of 7 total)

  • Does your site work with no plugins and using the twentyfourteen theme?

    Thread Starter barbaraealexander

    (@barbaraealexander)

    No it’s pretty messed up in twentyfourteen too. Deactivating plugins doesn’t change anything.

    Thread Starter barbaraealexander

    (@barbaraealexander)

    Just another update. I noticed that the drop shadow i was talking about, is actually a CSS style from a JQuery plugin from my old theme… But since the old theme is not activated, could you explain to me why my site is still running scripts from the old theme?

    I guess you are working on it. I see no drop shadow and it looks like a theme template to show different styles.

    Since that is a commercial theme, we ask that you please go to their official support channel, so you can get support from the people who know it best.

    Forum volunteers are also not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

    Thread Starter barbaraealexander

    (@barbaraealexander)

    Thanks for the reply.

    Yeah I am working on it. I deleted the Jquery Plugin from my old theme. and the drop shadow command no longer is coming in. But there are still tons of other errors, such as sidebar not showing up because of random <div> tags appearing from old themes.

    Unfortunately the support with my developer was not of any help. They sent a line of CSS code that was entirely irrelevant, and then when I gave them my wpadmin password, they deleted the site, which was a pain to recover… So I would like to avoid dealing with them again.

    I am just wondering if there is any common issue or reason, why the site might be calling functions from unrelated nonactive themes. And if there is any way that this could be blocked.

    You site shows very vew html errors which is good (and rare). I know of no way anything other than text from posts and graphics would be brought into an active theme from a deleted theme unless the theme contaminated the database. That’s where everything is (except for images). How it looks of course comes from CSS. You should be able to see what css is being applied to an element and where that css is coming from.

    Make sure you have no compression and minifying tools running and check with your host to make sure they don’t have some strange compression program running.

    Thread Starter barbaraealexander

    (@barbaraealexander)

    Where are the <div> Tags generated? Is this through CSS as well? I realized that The reason the sidebar is missing is because the parent <div> of the content section closes before the sidebar. When I placed the </div> after the sidebar in inspector it appeared how it should.

    Would this be something I could solve in the style.css page?

    I am still confused though why when I reset wordpress and install the theme this error doesn’t occur, but when I install and activate the theme with my content on there, this error occurs.

Viewing 7 replies - 1 through 7 (of 7 total)
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