Front end style fully broken

Dear All, How are you? Above given credentials are only used for testing purpose. I tested this plugin on all versions of Jupiter theme. This issue is common for all.

You all know about this famous theme. If you want theme files to resolve the issue let me know.

Hi @rahulagilesofttech

From your screenshot, it is showing that “quotes” template has not been found.

This will be to do with how your test site is structured URL wise, e.g.

https://yoursite.com/anothersite.com/clients

If you go into the plugin folder and find the Client Portal template files,

https://yoursite.com/anothersite.com/wp-content/plugins/zero-bs-crm/templates/{template-files}.php

then move them into your theme folder e.g.

https://yoursite.com/anothersite.com/wp-content/themes/your-theme/{template-files}.php

I suspect this will make them load.

To help us understand why this is happening please can you take a screenshot of the WordPress Address and the Site Address from here

/wp-admin/options-general.php

Thanks

Mike

• This reply was modified 5 years, 12 months ago by Mike Stott.
• This reply was modified 5 years, 12 months ago by Mike Stott.

Hi @rahulagilesofttech

Just marking this as resolved now because you’ve not replied in 7 days to our fix. Please do let us know if this is not resolved or start a new topic if you need separate help with anything.

Again, you can also always reach us on our support desk at https://zerobscrm.com/kb/submit-a-ticket/

All the best

Woody

Hi, i am very 2 hopeless from your support. :(((((((

Still not resolved after passed of a week…

you are forcefully marked “resolve” to queries…

template folder not exist…

https://drive.google.com/drive/folders/1HOegAL-QkfO_gublDpW_DwIXRhb_qhb2?usp=sharing

I also added permalink snapshots in above shared folder.

https://drive.google.com/drive/folders/1HOegAL-QkfO_gublDpW_DwIXRhb_qhb2?usp=sharing

Hi @rahulagilesofttech

We left responses which you did not reply to, so as per our usual protocol we will mark as resolved if we do not hear back.

Looking at your screenshots, you say the folder does not exist?

The Client Portal templates are in

/wp-content/plugins/zero-bs-crm/portal/templates/{template-file}.php

If you copy those files into your theme folder the styles should show on your portal.

If you could also share your WordPress Address (URL) and Site Address (URL) settings too

(i.e. from the admin area wp-admin/options-general.php)

Mike

Dear, i added these files on child theme root but not worked for me. Please take a look of above google drive url.

https://drive.google.com/drive/folders/1HOegAL-QkfO_gublDpW_DwIXRhb_qhb2?usp=sharing

Hi @rahulagilesofttech

I can’t see any screenshot about the WordPress URL settings in the drive link?

We have a live chat community: https://zerobscrm.com/community/ if it helps we can liaise via slack which will be quicker to resolve

Mike

Hi,

This is the site url : https://webshowcase.agilesofttech.com/www.wambooka.com

If i am not wrong then you are asking about permalink settings.

I already added screenshot. I don’t know. how you are not able to look this…

If you need anything else please tell me once……..

I am stuck with your plugin but there are lot of options in wordpress :((

Hi @rahulagilesofttech

There’s two settings on the /wp-admin/general-options.php

WordPress URL and Site URL

Why is your site URL a combination of two domains?

Today, we maked site live but still getting same issue on single domain…

https://www.wambooka.com/

We didn’t found any support from your guys yet :(((((((

You are mentioning worse things again and again here.. I am a 7 years experience holder person in wordpress. I am working on wordpress when its version was 2.8 .

If you need more money for support in free package let me know. But make clear things… Don’t go round and round…

And please maked unresolved issues………..

Hi @rahulagilesofttech

To be clear, we are supporting you via this forum. We reply within minutes with you asking for suggestions.

For faster support, we’ve also recommended you join our live chat community (which you have not)

https://zerobscrm.com/community/

Please join there, and send me (Mike) a direct message and we’ll help you resolve this in real time.