• Resolved EddieG

    (@eddievet)


    Hi there

    I am facing issues with my site and think it comes from the cache plugin.

    When website is live, it shows old posts even though i have added many other posts. That said, when i open the site from dashboard i see the posts and how the website should look like.

    There seem to some discrepancy between front-end and live website presentation

    Thanks you!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @eddievet

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    I’ve checked your website and I do not see W3 Total Cache installed or active. Can you please confirm you are using W3 Total Cache on your website?
    You are correct when you say that caching is indeed the problem on your website. When I check the homepage I can see that the last post is from 17 days ago and the image for that post is not loading. Simply adding a random query string to the URL: https://www.zodiacenthusiasts.com/?Adg disables the caching on the website and you can see the latest post. Therefore you are correct that caching is the problem.
    I can also see that you are using Cloudflare and Ezoic’s CDN:
    x-ezoic-cdn: Hit ds;mm;eccdd0e4263d06aff88666fc9fdc3899;2-195561-0;feee7df6-51a6-438a-7528-123d308865ff
    This means that you are most likely using the Ezoic cashing app so you should try to clear the cache.
    I would recommend switching to W3 Total Cache which can be also easily integrated with Cloudflare and the cache is automatically renewed in W3TC once the post/article is published or updated.
    I hope this helps!
    Thanks!

    Thread Starter EddieG

    (@eddievet)

    Hi Marko Vasiljevic

    Thank you for the reply!

    I have w3tc already installed and it is active.
    However, this comment caught my attention and rang the alarm bell

    I can also see that you are using Cloudflare and Ezoic’s CDN:

    It is true that i have joined ezoic for almost that many days as the cache seemed to no work.

    I went over to ezoic and cleared the cache. Now my site is refreshed and showing the latest post.

    I would have never thought that ezoic was the issue behind this. Thanks to you i have now managed to fix the issue

    p,s
    Can you see the w3tc active now?

    Kind regards,
    Eddie

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @eddievet

    Thank you for the information.
    Seems like Cloudflare’s HTML minify maybe remove the W3TC output and I am not seeing settings enabled.
    You should make sure to purge the Ezoic Cache every time you make any updates. I am not familiar with their caching system.
    You are most welcome!
    We would really appreciate it if you could take a minute and post a review?here. This will help us to continue offering a top-notch product to users.
    Thanks!

    Thread Starter EddieG

    (@eddievet)

    Done!

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @eddievet

    Awesome!

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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