Front page spontaneously reverted to sample page

  • Resolved rrias

    (@rrias)


    7 years, 8 months ago

    Last Friday I set up the Zerif Lite theme on my website and spent a considerable amount of time getting the front page exactly to my liking. Many, many revisions later, I hit “save” one last time, finally satisfied with the results. That was a great ending to my Friday.

    Monday morning I go to my site to work on some of the inner content pages, since the front page was all done and all. And, what do I find?

    THE FRONT PAGE I SET UP GONE, REPLACED BY THE ZERIF SAMPLE FRONT PAGE!!!!!

    I updated to the latest version of the theme already, prior to this (which fixed the persistent Lorem Ipsum issue I was having in the About section, so yay for that). The front page was exactly how I set it up after that update, so that wasn’t it.

    Reverting to any of the earlier saved versions didn’t help, and I had many to choose from, after all the tweaking I did on Friday – and yes, I did save every version.

    I did not touch my site between Friday evening and Monday morning. I did not update anything. Not a single thing. At all. It just reverted to the lovely “oh here’s a blank sample page, hi world, I clearly don’t know what I’m doing” page. By itself. On its own. With no warning and no heads up. Because that’s what we all want from our website, amirite?

    I am beyond upset right now. Not only is all my work setting up the page GONE, but now I can’t trust Zerif to not pull this nonsense again. What was that? Why? How? WHY??

    Please advise.

    • This topic was modified 7 years, 8 months ago by rrias.
    • This topic was modified 7 years, 8 months ago by rrias.
Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @rrias,

    Thank you for contacting us.
    I am really sorry to hear about the problems you are encountering. Can you please let me know what is your site URL, and if that frontpage change happened after a theme update? Maybe you did not update it manually and have an option set up for automatically theme updates?
    I’m asking this because it’s very weird that a change like that happens without any update (of the theme, of the wordpress or anything else ).
    Please let me know.

    Regards,
    Rodica

    Thread Starter rrias

    (@rrias)

    Hi @rodicaelena – I already redid the front page, so I’m not sure you’ll get much out of it, but it’s mariavassilieva.com (password notyeti). I’m just thankful it happened while I was working on the site and not after I opened it up.

    I know it’s super weird, that’s why I was so freaked out by it yesterday. I manually installed the latest theme update on Friday and kept working on the site after that, so it definitely wasn’t that. So…??

    Thread Starter rrias

    (@rrias)

    Hi @rodicaelena – turns out the error was with my host, not you guys at all. My apologies for the tone of the original message, especially when it was not even your fault at all! The theme is working great, now that the host fixed their crazy glitch.

    Hi @rrias,

    No problem, I understand how you must have feel ?? I’m really happy to hear everything is ok now.

    If you are happy with the theme or our support you can always leave a review here https://www.ads-software.com/support/theme/zerif-lite/reviews/ . It would help us a lot.

    Regards,
    Rodica

Viewing 4 replies - 1 through 4 (of 4 total)
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