• Resolved Stickhead

    (@stickhead)


    Hello,

    I have been using Tablepress for quite a while now with my wordpress installation and so far I like it a lot; however, all of a sudden there seem to be issues with the plugin which I can not really figure out, so maybe you could help out.

    This particular site is a site for a scholarly publishing agency (https://microbialcell.com/). I use WP 4.2.2; my theme is a heavily modied version of the basis theme by Frank Bültge (https://wpbasis.de/). I have several plugins installed (Adjustly Collapse, Admin Columns, Advanced Custom Fields, Captcha by BestWebSoft, Civil Footnotes, Contact Form 7, Current Issue Widget, Custom Post Type UI, FD Footnotes, Inline Upload, Kcite, Relevanssi, Remove Admin Bar, Restrict Content, TablePress, UpdraftPlus – Backup/Restore, WP Block Admin, WP Robots Txt).

    The problem is that for some reason, sometimes if I publish new content the homepage disappears completely (actually, the header is there but the content and the footer not). I tried to find out if any of the plugins is the culprit; e.g. I disable tablepress and it works again fine. Also, I disable a few other plugins (e.g. WP_popular posts) and it works fine again. The weird thing is that even if the site works fine, if I publish new content, the homepage is broken again, even though I didn’t change any plugins. Then I check again for plugins responsible for this, all in a sudden disabling a plugin which did not give any trouble before solves the issue. The reason why I ask here is that the only thing which always solves the problem is disabling tablepress; however, this site depends quite heavily on this plugin, so disabling it completely is not an option.

    Now I don’t claim that tablepress itself is the issue; since I created the theme myself, it might be that the issue is there, but unfortunately I am quite the beginner with theme development, so I wouldn’t even know where to start looking (except disabling plugins etc.).

    It would be great if you had any suggestions for me how to proceed; if you need any more info/assistance please let me know.

    Thanks already in advance, best Regards,

    Stefan

    https://www.ads-software.com/plugins/tablepress/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Tobias B?thge

    (@tobiasbg)

    Hi,

    thanks for your post, and sorry for the trouble.

    Can you maybe set the WP_DEBUG constant to true in the wp-config.php file? That should show us some error information.

    My assumption here is that this is related to the PHP Memory Limit being reached. One idea could therefore be to increase that, by setting the WP_MEMORY_LIMIT constant to a higher value (e.g. 512M) in the wp-config.php, via https://codex.www.ads-software.com/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Regards,
    Tobias

    Thread Starter Stickhead

    (@stickhead)

    Hey Tobias,

    first of all, thank you so much for your incredibly fast response!

    I enabled WP_DEBUG in the wp-config.php; also, I added the line

    define( ‘WP_MEMORY_LIMIT’, ‘512M’ );

    at the end of the wp-config.php (for some reason the file didn’t include that line per se). I still have the issue when I activate some other plugins that the content won’t load though; however, I do get an error message where my content is supposed to show up saying:

    Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 64 bytes) in /var/www/web729/html/wordpress/wp-includes/meta.php on line 826

    So I guess you were right about the memory size issue!
    Do you maybe have an explanation why increasing allocated memory still doesn’t solve the issue? Might this be due to host-side limitations?

    BTW: So I guess tablepress isn’t after all responsible for my troubles, therefore I appreciate your help even more :))

    Thank you so much,

    best, Stefan

    Plugin Author Tobias B?thge

    (@tobiasbg)

    Hi Stefan,

    yes, that confirms that the PHP Memory Limit is the culprit here.

    Note that adding the line to the end of wp-config.php will not work! The line must stand above that

    /* That's all, stop editing! Happy blogging. */

    line! Can you please try that?

    If that’s still not working, a limit by the webhost company is very likely. To confirm that, can you then post the “Debug Information” from the “About” screen of TablePress?

    Regards,
    Tobias

    Thread Starter Stickhead

    (@stickhead)

    Dear Tobias,

    the line in wp-config.php is at the right spot now; the problem still persists but the debug info from tablepress confirms that we have a memory limit from server side:

    · Website: https://microbialcell.com/wordpress
    · TablePress: 1.6
    · TablePress (DB): 30
    · TablePress table scheme: 3
    · Plugin installed: 2013/06/02 17:12:28
    · WordPress: 4.2.2
    · Multisite: no
    · PHP: 5.3.3-7+squeeze26
    · mysqli Extension: false
    · mySQL (Server): 5.1.73-1+deb6u1
    · mySQL (Client): 5.1.73
    · ZIP support: yes
    · UTF-8 conversion: yes
    · WP Memory Limit: 512M
    · Server Memory Limit: 64M
    · Magic Quotes: off
    · WP_DEBUG: true
    · WP_POST_REVISIONS: true

    what I will do is contact my provider and ask them to increase my memory limit, and also I will try to optimize my memory usage…

    In any case, for me the issue is resolved, since it lies in the hands of my service provider!

    Let me just thank you again for your amazing help, even though in the end tablepress wasnt even the problem!

    All the best, Stefan

    Plugin Author Tobias B?thge

    (@tobiasbg)

    Hi Stefan,

    yes, this confirms that there’s a limit on the host, which your host can hopefully remove.
    Another idea could be to update to a more recent version of PHP, like PHP 5.4 or 5.5, which uses much less memory.

    Best wishes,
    Tobias

    P.S.: In case you haven’t, please rate TablePress here in the plugin directory. Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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