FS Contact Form

Hi Limpopoboy, can you provide your websites URL so that we can check.

Kind regards

Hi

The URL is https://www.africanwildlifeandnaturephotographs.com/contact/

Thanks

Hi Limpopoboy, I have checked the URL above in different browsers using my laptop running Windows 7 and in all the browsers it displayed correctly.

Browsers tested

1. FireFox = 29.0.1
2. Google Chrome = 34.0.1847.131
3. Seamonkey = 2.26
4. Internet Explorer = 11.0.966.17041

What operating system are you running? What browsers have you used to test your website?

Kind regards

Hi

Thanks for quick reply, I am using Chrome 34.0.1847.131 m on windows 7 professional.

Is it possible to send me a screen shot of what you see? I only looked at the plugin websites format to see how it is supposed looked. I have managed to move the refresh button but the layout is still not to my liking and as I said the Captcha input field needs enlarging.

I would like to have it as you have on your plugin site contact form

Thanks again

Hi Limpopoboy, the only difference between your contact refresh button and the plugins website is as follow.

On your website the refresh button sits below the captcha image and on the plugins website the refresh button sites on the right hand side. My question is are you trying to have the refresh button sit on the right hand side of the captcha image just like the plugin website?

Regards

Hi

Yes correct I prefer it like that and to enlarge the captcha input field so you can see all the letters/numbers at once when inputting them not loose one or two when inputting because the box is to small.

Thanks

Hi, can you let me know what have you set up for the following?

Under Style >> which one have you selected?

1. Reset the alignment styles to labels on top (default, recommended)
2. Reset the alignment styles to labels on left (sometimes less compatible)

And for the following Captcha text area adjust the following….>> Style of labels, field inputs, buttons, and text:….>>…Input text field CAPTCHA: increase the value of 55px to a higher number.

Your form style is based on your theme.

Kind regards

Hi

I have neither selected 1 or 2

I don’t have anything under ‘styles’ tab that says field inputs, buttons, and text:….>>…Input text field CAPTCHA
left box div
right box div
clear div
Field left Div
Field Follow Div
Field Pre Follow Div
input labels alignment
input fields alignment
small captcha div
large captcha div

regards

Hi Limpopoboy, can you check option 1 and see if that works. If not then check option 2 and see if that works.

For the following……..>>…Input text field CAPTCHA: increase the value of 55px to a higher number.(did you increase the number)

Regards

Hi

Nothing changes with options 1 or 2 checked. As I said above where do I change value? I don’t have the field ‘Input text field CAPTCHA’ to change so I cant change the 55 pix to larger value. These are the fields I have

left box div
right box div
clear div
Field left Div
Field Follow Div
Field Pre Follow Div
input labels alignment
input fields alignment
small captcha div
large captcha div
captcha image
captcha reload
submit Div
Form field set box

Regards

Hi Limpopoboy, have a look at the following URL and check Step 4. Do you see that in your website? What version of the contact form do you have installed?

Regards

Hi

I have version 4.0.18 installed and its not like that shown in step 4 you advised. Or am I missing something. Can I send you a screen shot?

Regards

Hi yes send me a screen shot. Also can you update to the latest version, it is important.

Regards

hi

how and on what to send a screen shot

regards

Hi Limpopoboy, there are many online websites you can use to share an image. You can try the following URL.

Regards.