FTP Connection Failed

  • Resolved wotnow

    (@wotnow)


    8 months ago

    Hi I have successfully connected the drupal database but cant seem to get the ftp working .. I assume its the FTP base directory .. I have tried /public_html and also https://www.wangki.org.au/ .. I know the other credentials are correct as I am logged in via FTP to the site. What am I doing wrong? Thanks

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Kerfred

    (@kerfred)

    You can find the FTP base directory when you connect with Filezilla (or a similar FTP tool). It should be the directory where Drupal is installed.

    Another solution with less configuration is to use the HTTP method.

    Thread Starter wotnow

    (@wotnow)

    Thanks for getting back to me .. I am not sure what you mean by the HTTP method? The directory where DRupal is installed is /public_html .. unfortunately I cant supply screenshots .. I cant work out why its failing to connect, so frustrating, I want to get on with building the new site.

    Plugin Author Kerfred

    (@kerfred)

    Here is the setting for the HTTP method:

    Thread Starter wotnow

    (@wotnow)

    Thanks for that .. I just purchased the premium version of your plugin to be able to import everything but it didnt bring over the media

    Plugin Author Kerfred

    (@kerfred)

    If you have the Premium version, please contact the support at https://www.fredericgilles.net/support/ and provide your logs and the debug info.

Viewing 5 replies - 1 through 5 (of 5 total)
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