• Hi support team.

    My site is working fine on desktop browsers but when on mobile FT:Slides do not show images correctly. I’d like to see full image on mobile but FT:Slide is cropping them.
    How to fix this?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi @klebermcc,

    Everything looks fine to me, could you please check once again and confirm the issue and please view the screenshot below.

    FT: Slider
    FT: Slider
    FT: Slider

    Thanks and Regards,
    Milan.

    Thread Starter klebermcc

    (@klebermcc)

    Milan,

    I changed the option “Check to make slide Full Viewport Height.” to false and now it’s working fine on mobile.
    But image is not stretching on desktops. My images are 1500X650 and are not stretching on 1920X1080 monitors. Any help?

    Thx in advance.

    Hi @klebermcc,

    Good to hear that your mobile issue is resolved and about the image not stretching on a high resolution monitor, I believe you have to provide high resolution image to resolve this issue.

    Our demo site isn’t facing this issue as we have a high resolution image on the slider.

    Thanks and Regards,
    Milan.

    Hello, Im having the same problem as de initial issue here. My site is working fine on desktop browsers but when on mobile FT:Slides do not show images correctly. I’d like to see full image on mobile but FT:Slide is cropping them.

    Web is https://dmrsoaps.com/

    Any recommendations?
    Thanks in advance!

    Hi @marcoswithington,

    Try changing the option Check to make slide Full Viewport Height. to uncheck, if you have change before.

    Image Reference: FT:Slider

    Thanks,
    Ashesh

    Hi! @asheshmagar

    I’ve tried that but I doesn’t change the issue. The photos on mobile view are still zoomed in. Any thing else you could recommend?

    Another thing is that I see that the letters on the slider look like they have a shadow (it is most noticeable on mobile view than on desktop) Any way to turn that off too?

    Thanks!!

    URL page: https://dmrsoaps.com/

    Hi! Any possible solution regarding the issue above?

    Thanks!

    Hello again!

    I just tried again unchecking the “Check to make slide Full Viewport Height” and it fixed the mobile issue (the images now are ok on mobile) but now when looking at the web from desktop the slider does not go full width

    Any recommendations?

    Thanks

    Web: https://dmrsoaps.com/

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘FT:Slide and Mobile – images are not showing correctly’ is closed to new replies.