Full of bugs and rubbish service, STAY AWAY

  • I have been a long-time paying customer and been trying to get a bug resolved (members are not automatically moving from one level to the next) for months now. Have shared all the data with the team, they promise now and then they will solve it, they bring out a new version and the problems still persist.

    I suggest to stay away and use one of the other membership plugins.

Viewing 4 replies - 1 through 4 (of 4 total)

  • I’m sorry but these forums do not support commercial products. Only the free plugins downloaded from https://www.ads-software.com/plugins/. Please contact the plugin’s vendor directly with any questions about commercial products.

    Thread Starter healthclublx

    (@healthclublx)

    I am not here to ask for support.
    I am warning prospective users to stay away from this plugin, as it has caused me too many headaches and I want to prevent this happening to others.

    Alex

    Esmi your post doesn’t even make sense – this is a reviews section! I completely agree with this review, WPMU DEV is an awful company with a terrible policy.

    Hi @healthclublx,

    I’m really sorry to see you had that experience and while I realize this is quite a bit old now, we’d still love to discuss that with you if you’d be willing to. If you’ll contact us here, we’ll do our best to try and turn this around for you.

    @will-firelabs, similarly, we’d love to discuss any issues you may have with the premium service as well.

    Esmi’s post is actually referring to the fact that this review section is specifically for this free version, not for the premium WPMMU DEV services.

    But we’re keen on sorting out any and all issues for those utilizing the premium service. We can be reached anytime through the means above, we’re totally open to discussing any issues.

Viewing 4 replies - 1 through 4 (of 4 total)
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