Full screen video not showing correctly

  • Resolved CharlyIBC

    (@charlyibc)


    3 years, 4 months ago

    Good Day,

    I posted 5 videos today and they are perfect on the page. But… If I click on full screen the videos are too large on my desktop iMac. They don’t maintain the 1:1 ratio and are being cut off on all sides.

    Please advise how to correct this or provide code to hide full screen button. Thanks!

    Kind Regards,
    Charly

    • This topic was modified 3 years, 4 months ago by CharlyIBC.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi, I can see that it’s a bit of an old query, do you still require support regarding this topic?

    Could you please elaborate on the issue? A screenshot / Screencast ?of the issue would be great.

    I would like to recommend trying out our safe mode feature to see if it eliminates the error.
    “Safe Mode” is a safe environment that isolates Elementor and WordPress from all themes and plugins, it helps multiple users solve issues like this.

    Go to Elementor > tools and enable the setting there.
    Read about the feature here: https://elementor.com/help/what-is-safe-mode/

Viewing 1 replies (of 1 total)
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