Full white screen bug on iOs safari with Ellie theme

  • sqez

    (@sqez)


    4 years ago

    Hello!
    Thank you a lot for this plugin, it’s very nice.

    I have an issue on iPhone 7 iOs 14.0.1 using Safari.
    WordPress 5.5.3 with Ellie 1.1 theme.
    https://www.ads-software.com/themes/ellie/

    When I click the search icon, I see a full white screen.
    On my link you can see your widget icon on the sidebar under the title “AJAX SEARCH BAR”

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter sqez

    (@sqez)

    It’s an issue that hurts our website so much!

    We are wondering if purchasing the PRO version because we also want the extra features but we are worried that it won’t work with our template, and we don’t know if it has an easy fix.

    Thread Starter sqez

    (@sqez)

    Ok, it looks like it has something to do with this css:

    .dgwt-wcas-overlay-mobile-on body.dgwt-wcas-is-ios {
    overflow: visible;
    overflow-x: hidden;
}

    overflow-x: hidden; makes the search and suggestion boxes disappear.

    Plugin Author Damian Góra

    (@damian-gora)

    Hi,
    Thanks for reporting.

    Could you install the latest dev version of the plugin v1.8.0.12 and confirm that it solves your issue? We’ve fixed some bugs. Follow these steps:

    1. Go to the page https://www.ads-software.com/plugins/ajax-search-for-woocommerce/advanced/
    2. Scroll down to the section “PREVIOUS VERSIONS”, select “Development version” and download the zip file.
    3. Remove your current plugin version and install the development version.

    Best
    Damian

Viewing 3 replies - 1 through 3 (of 3 total)
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