Fully Functional? Not…

  • Yet another lite version of a Pro version. Says “Fully Functional” right there in the description… but can’t edit text, have multiple agents, hide chat, exclude pages, add pictures or logos, get email alerts, or get offline messages… without getting paid addons. Also this program is buggy, will not give ring tone for chat requests unless that window is active.. if the customer closes the window, when you switch back to your interface, it suddenly decides to work, giving you the ring tone even though no calls are active. Pass on this one…. there are better “lite” versions for Live Chat Solutions than this. There should be a rule about posting something as “FREE” when it is anything but – untrustworthy off the starting line.

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  • Plugin Author WP-LiveChat

    (@wp-livechat)

    Hi NoSuchThing

    The plugin is fully functional in the sense that it gives you the ability to chat to your website visitors without having to install any third party software. Yes, there may be limitations to upgrade to the pro version but we believe what we offer in our free version is enough for small businesses. We are constantly adding new functionality to our plugin.

    Our unique angle is that you don’t need to sign up to third party monthly subscriptions in order to chat with your visitors (or to get multiple chat agents). Our pro version is a once off cost of only $19.95. This is by far, more cost effective than any of the other solutions out there.

    The bug that you experienced with regards to the ring tone not firing is currently being dealt with. This is an intermittent bug and not all users experience this.

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