• vitruvian1man

    (@vitruvian1man)


    I rated it good (3/5).

    Positives:

    So far, it has worked with sending a few campaign email alerts to subscribers informing them to new blog posts. Also, the subscribe button and other features have worked for me, as described.

    Also, the tech support team was prompt in responding to my questions.

    Area for improvement:

    The one drawback I’m aware of regarding the non-premium plugin is that it doesn’t send email notifications to subscribers directly after publication, or even in batches every 15 minues or so.

    What it is programmed to do, quite oddly, is to hold emails in a queue and then begin sending them only after a visitor visits the underlying website.

    So, for blogs that don’t have many subscribers and those subscribers expect to get an email alert about new blog posts rather than their needing to continually visit and check the site, then this plugin will disappoint — because one will have to manually release the emails that are held the queue each time a new post is published.

    This isn’t a deal-breaker, but it doesn’t make much sense to me. Especially since one of the main reasons I’m using it is to automate the email alerts to subscribers informing them that a new post is available…so they could then visit the site (not the reverse).

    Why would the default be to hold emails until someone visits the site?? That could be many hours or several days for a small blog with just a few subscribers. Makes no sense.

    Anyway, the support threads don’t explain the reasoning, just that it uses WP Cron, which will send the emails after a visitor visits the site.

    I have a more active website so I’ll look into using a different plugin/provider that sends the email alerts automatically after publication, without using the queue.

    For my small blog, I’ll keep using this plugin for now, at least in the short run, since it’s already setup.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    Hi @vitruvian1man,

    Thank you for sharing your detailed feedback and requirements with us.

    I assume you’re looking to enable automatic email sending in the non-premium version? Right? ?? Then it’s possible!

    I’d like to clarify that Icegram Express does offer automatic email sending during the 14-day trial period, during which we use our servers to trigger emails. After the trial, the plugin switches to using your hosting resources.

    If you haven’t set up any cron service on your site, the plugin will default to use WP-Cron, which triggers emails based on site traffic.

    Here’s what I suggest:

    Contact your hosting provider: Ask them to set up a proper cron service on your site. Once this is done, your emails should trigger correctly, even with the non-premium plugin.

    Q) Reffering to your inquiry, Why would the default be to hold emails?

    Ans) Email sending in batches: We send emails in batches to prevent issues related to bulk sending, such as getting blocked by recipient mail servers. This approach helps protect your account and ensures smooth email delivery.

      I hope this information clarifies your doubts. Please let me know how things go after setting up cron on your site. I truly value loyal users like you and will do my best to make the plugin work according to your needs.

      Looking forward to your response!

      Plugin Contributor Shubhanshu Kandani

      (@shubhanshukandani)

      Hi @vitruvian1man ,

      I hope you’re doing well!

      I wanted to check in and see if your Cron setup is complete. How are your email endings performing now? Do you need any additional support?

      Looking forward to hearing from you!”

    Viewing 2 replies - 1 through 2 (of 2 total)
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