FYI – conflict with LayersWP theme, but it doesn't appear to be Postman't fault
-
Hello
I’ve had some trouble with my forms (Gravity Forms) submitting. Well they actually do submit, the page just doesn’t reload with the success message.
Using a staging site I was able to disable all plugins and themes, then re-enable them one by one. Between that and the logs I tracked down the issue to the theme: LayersWP. Below is the last correspondence I’ve had with them (more than 2 weeks ago)
Going back to the staging site I enabled Postman SMTP and switched the theme to Twenty Fifteen and tested the forms. The forms submitted without any errors. Postman SMTP is not a newly installed plugin. I’ve used it with LayersWP since last summer. I’m not exactly sure when it stopped working, but it’s sometime between Dec and now.
Is this conflict something you can look into? I would be happy to give you access to the staging website if that would be helpful.
Thank you for your time and help!
JulesIt doesn’t appear that they are interested in figuring out what the deal is. I’m going to move on and start testing other smtp plugin to see if I can find one that will work with LayersWP.
I used Google OAuth with Postman. It was easy to set up and worked great. Love your plugin, am very disappointed to have to move on because of a theme. Unfortunately it’s easier to find a new plugin for this than it is to customize a new theme.
I don’t know if you are interested in delving into this out since as far as I can tell the error lies with LayersWP, but I thought you might like to know.
If you have questions, I’d be happy to correspond.
jules
- The topic ‘FYI – conflict with LayersWP theme, but it doesn't appear to be Postman't fault’ is closed to new replies.