• Resolved pcristo18

    (@pcristo18)


    After integrating G-suite to my website, the customer reminder does not work.
    Some DNS records were added to the domain in hostgator.
    Is there any solution?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author cusrev

    (@ivole)

    Thanks for using our plugin!

    Can you please clarify if you are using a custom email address for sending review reminders?

    Hi,

    is a great plugin indeed. Have the same issue though, stopped receiving reviews after gsuite integration. No problem with sending reviews, only with receiving. They are sent via the website email address. Host is again hostgator.

    Error:

    ‘Hello,

    There is an issue with posting review data to your shop. Please make sure that ……. please refer to this support article: Errors when posting reviews to WordPress.

    Technical details:
    Unknown response from the server’

    (When debugging I get no errors in the logs, have no security plugin)

    Thanks in advance for any potential assistance.

    Plugin Support cusrev

    (@cusrev)

    Thanks for using our plugin!

    Can you please let me know your store’s domain and the date when you received the last error?

    Plugin Support cusrev

    (@cusrev)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If this is not the case, please let us know and we’ll be happy to help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘G suite DNS issue’ is closed to new replies.