GA cookies remain after consent is disabled

  • Resolved simonclay

    (@simonclay)


    2 years, 10 months ago

    Hi, if a user vists the site and ‘accepts all’, then later clicks the ‘Manage Consent’ widget and sets all to ‘disabled’, the _ga and _gid cookies still remain in the browser.

    • This topic was modified 2 years, 10 months ago by simonclay.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @simonclay,

    Greetings from Webtoffee!

    We request you to share your site URL so that we can check it from our end.

    Thread Starter simonclay

    (@simonclay)

    Thanks for replying. I’d rather not post the link publicly.

    I will post this question with the link to your contact page.

    Thank you.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @simonclay,

    We received your URL. We request you to please verify whether you have done cookie scanning on your site. If not done, please go to cookie scanner and click on the ‘connect and scan button to initiate a scan. After the scanning is complete, please add the cookies to the cookie list.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @simonclay,

    This thread has been inactive for a while so we will mark it as resolved now. Please feel free to open a new thread or follow up if you have any further questions or still need help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘GA cookies remain after consent is disabled’ is closed to new replies.