GA not showing product performance and ecommerce reports

Hi phillipsolutions,

Thank you for contacting us!

We did a quick check of your store and found that our plugin is working well on your store. Can you share with us the view level access of your analytics account at analytics2(at)tatvic(dot)com, so that we can troubleshoot the issue further?

Hope that helps!

Thanks & Regards ??

Hi Tatvic,

we got the same issue. You may check our website https://www.medlight.eu as well? I can also give you a view level access if necessary.

Thanks a lot!

Best regards,
Anton

Hi anton2708,

Thank you for contacting us!

We did a quick check of your store and found that you haven’t installed the plugin(or you might have deactivated it). Can you try fixing this, so that we can address you further on the issue?

Hope to hear from you soon!

Thanks & Regards!
??

Hi anton2708,

We request you to get back to us, and let us know if your concern is cleared now, or if you’re getting everything worked via our plugin!

Hope that helps & looking forward to hear from you soon!

Thanks & Regards!

Hi Tatvic,

let me apologize for the late reply. In the meantime i managed to fix the issue.

Thanks for your great support.

Best regards,
Anton

Hi Anton,

Thanks for giving a valuable response!

Since you are satisfied with our support and plugin, I would really appreciate if you can spare few minutes to review our plugin. Your review will help other users try our plugin.

Thanks & Regards!

Hi Anton,

Hope you are doing well.

We wanted to reach out to you and learn if you checked the previous response?

Thanks & Regards!

It’s working for us now. thanks.

Hi phillipsolutions,

Thanks for giving a valuable response!

Since you are satisfied with our plugin, would be great if you can review our plugin.

Thanks & Regards!

HI Tatvic,

Unfortunattely I have a problem with the plug-in. Since the 14th of june the data doesn’t show up anymore in Google Analytics. Can you please help me? I’ll send you some credentials.

Best regards,
Driekes

Hi Driekes,

Thank you for contacting us!

We request you to share with us your store URL, so that we can troubleshoot the issue and help you resolve the same.

Additionally connect with us at analytics2(at)tatvic(dot)com regarding this query.

Hope to hear from you soon!

Thanks & Regards!