GA quit tracking with update 1.7.0

Hello @thetwocrazycatladies,

I understand the extension stopped collecting data after the last update.

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

It’s also worth checking if there are any fatal error logs from WooCommerce > Status > Logs and choosing from the drop-down menu the fatal-errors.log option.

Look forward to hearing back from you.

I can confirm that downgrading to 1.6.2 does the trick. 1.7.0 is a bad release. Try that until they figure out what’s wrong with their plugin.

Hi @kw11

Thanks for sharing your solution with the community. I am sorry to hear that the latest release of the plugin caused issues on your site and reverting back to the previous version resolved it.

Hi @thetwocrazycatladies

Can you please try the suggested solution above and see if this resolves the issue on your end as well?

@thetwocrazycatladies a fix was released on v1.7.1 as mentioned here https://github.com/woocommerce/woocommerce-google-analytics-integration/issues/263#issuecomment-1505371893 Can you give it a go and see if it works for you?

HI @thetwocrazycatladies

Kindly be informed that WooCommerce Google Analytics Integration 1.7.1?has been released that enhanced E-commerce actions not being correctly loaded.

Can you please update your plugin by going to Plugins > Installed Plugins and see if this resolves the issue?

Hello,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Thanks.