GA Script not working

  • Resolved bizpod

    (@bizpod)


    7 years, 3 months ago

    Trying to use the “offload GA to local” feature. But when active, GA is not reporting (real time at least). The script appears to be getting inserted correctly into pages, but GA is not reporting visits (‘track logged in’ selected and also tested as logged out). When I inspect the page and open the > local.ga.js resource the file is empty, ie. no code displayed (vs. other .js scripts which show the js code).

    WP: 4.8.1
    WP Disable: 1.4.3

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter bizpod

    (@bizpod)

    To fix this issue (local-ga.js script not being downloaded), I just needed to deactivate/reactivate the plugin. GA script was downloaded on reactivation and GA now reporting traffic.

    • This reply was modified 7 years, 3 months ago by bizpod.
    Plugin Author hosting.io

    (@pigeonhut)

    awesome thanks for the update, saves us looking for a bug.

    Plugin Author hosting.io

    (@pigeonhut)

    pushing an update now to stop this happening, so it will not check on first activation, but will now create when saving the GA details

    adriennberta

    (@adriennberta)

    Dear Support,

    I tried to use this deactivate and after reactivate the plugin, but the GA settings options has deasppeared from right.
    What happened?
    Help me please!
    Thank you so much!
    Adrienn

    adriennberta

    (@adriennberta)

    Now I tried again deactivate/reactivate and now I see the GA option, I saved again after reactivating, but in my system the local.ga.js file is still empty.
    What is the problem?
    Thank you so much!
    Adrienn

    adriennberta

    (@adriennberta)

    so, I tried deactivate and after delete the plugin.
    The plugin could not been deleted – I don’t understand why???, but after reactivating again the local.ga.js file is not empty yet.
    But! Now the Google Insight Speed writes the next: Enable compression here:…wp-disable/cache/local-ga.js

    How could I do it?
    Thank you so much!
    Adrienn

    Plugin Author hosting.io

    (@pigeonhut)

    Hello, some sites/servers just do not work with the offload GA, there is no fix as of now, the only advice i can give you is not to use GA offload function) for the other issue, please email us (support tab in the plugin) with access to the site so we can check

    thank you

    Jody

    adriennberta

    (@adriennberta)

    Dear Jody, thank you so much for your quick answer.

    It is ok, I understand, but why can not it deleted from any website the WP desable plugin. I wanted use it for 2 webpage with other server hosting, with same theme, but all of them has problem: it can not been deleted. Sytem writes error.
    what conditions must be met the server, to work well this plugin?

    Thank you so much,
    Adrienn

Viewing 8 replies - 1 through 8 (of 8 total)
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