GA4 doesn’t show accurate data

  • Resolved nasito1977

    (@nasito1977)


    5 months, 3 weeks ago

    Hi there,

    GA4 doesn’t show correct data. I mean it doesn’t count the traffic correctly. What could be the reason. The Tag manager shows that everything is fine but the data is not.

    Thank you in advance

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Torben Lundsgaard

    (@torbenlundsgaard)

    Please go to ‘GTM Kit > Help > Support > Share system data with the GTM Kit support team’ and enter the support ticket: FS804-58672

    You need to give very specific examples of why you think traffic is not counted correct or it will be impossible for me to help you.

    Thread Starter nasito1977

    (@nasito1977)

    Thank you. I have entered the support key.

    Let’s say on the 2 of June I had 22 clicks from Google Ads and 22 from Facebook Ads, but GA4 shows only 15 visits.

    • This reply was modified 5 months, 3 weeks ago by nasito1977.
    Plugin Author Torben Lundsgaard

    (@torbenlundsgaard)

    GTM is set correct and i can confirm that events are being pushed to the datalayer. In my test I can also confirm that data is being sent to Google Analytics.

    Measurements from Analytics will never match Google Ads adn Facebook 100%. Tracking may be blocked by the user with a browser extension and missing user consent (cookie pop-up) can also prevent tracking.

    Thread Starter nasito1977

    (@nasito1977)

    Ok, Thank you. Now I have this Floating in the Footer:

    GTM Kit Event Inspector: load_delayed_js

    Can you remove it ?? Maybe you forget it during the tests.

    Thank you

    Plugin Author Torben Lundsgaard

    (@torbenlundsgaard)

    I don’t have acces to your backend. This is something you have enabled. Go to ‘GTM Kit > General > Misc > Event Inspector’ and deactivate the Event Inspector.

    Plugin Author Torben Lundsgaard

    (@torbenlundsgaard)

    Do you need any more help or can i close this?

Viewing 6 replies - 1 through 6 (of 6 total)
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