GA4 Property Not Listed in Set-up Wizzard

  • Resolved dewbob

    (@dewbob)


    1 year ago

    I Have been trying for several days to set-up this Plugin. I created a new GA4 property for my site 5 days ago. When using the “set-up wizzard” I login to my Google Account, and it lists everything but my new property for this site.

    I have tried clearing site cash, deactivating and reactivating the Plugin, and I have removed all permissions for the plugin in Google. Nothing seems to work. I cannot get it to display my new property no matter what I do.

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  • Plugin Author ShareThis

    (@sharethis)

    Hi dewbob,

    I understand you’re facing issues connecting your new GA4 property to our plugin’s setup wizard. It’s frustrating to encounter these hurdles, and I’m here to help!

    While ShareThis doesn’t directly offer a GA4 integration, it seems you’re using a third-party plugin to achieve this. Unfortunately, we can’t provide specific support for external plugins.

    However, I can offer some general troubleshooting tips that might resolve the issue:

    1. <strong class=””>Double-Check GA4 Property ID: Ensure you’re entering the correct GA4 property ID within the plugin’s setup wizard. A typo could be preventing the connection.
    2. Contact Plugin Developer: Since it’s a third-party plugin, the best course of action might be to reach out to the plugin developer directly. They’ll have the most expertise regarding their specific setup process and potential conflicts.

    Here are some additional resources that might be helpful:

    If none of these suggestions work and you’d still like to explore ShareThis’ analytics options, we offer built-in social share counts and basic website traffic tracking. You can find more information here: https://sharethis.com/support/faq/social-analytics/

    Best Regards,

    ShareThis Support Team

Viewing 1 replies (of 1 total)
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