GA4 tag works except for ecommerce

  • Resolved cosarcan

    (@cosarcan)


    3 years, 1 month ago

    I just switched to GA4, regular tracking works jsut fine but ecommerce tracking doesn’t work at all. I see only 0 transactions. I have all the options in the settings checked except “Display Advertising” Support

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @cosarcan,
    Thank you for reaching out!

    I would like to take a look at your website setup. Can you send us your System Status Report? You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in your reply.

    In addition to this, can you follow the troubleshooting steps under “Testing Analytics?” https://docs.woocommerce.com/document/google-analytics-integration/#testing-analytics

    Let us know how it goes!

    Thread Starter cosarcan

    (@cosarcan)

    It seems like I was in a big hurry ?? After waiting, I realized that it works but with a delay. Very strange situation, analytics shows the data with around 6 hours of delay.

    Selim

    Plugin Support tijosh

    (@tijosh)

    Howdy @cosarcan,

    Glad to hear things are working now. We’ll close out this topic, but feel free to open a new one if you have another question.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘GA4 tag works except for ecommerce’ is closed to new replies.