• ResolvedPlugin Contributor photocrati

    (@photocrati)


    This thread is referring to GALLERIES within Albums not displaying/working, NOT albums not displaying. Please check the following:

    – Do you have Jetpack installed, if so, does deactivating the plugin resolve this issue?
    – Does activating permalinks under Gallery >> Options > General Options resolve this?
    – Does setting WordPress Permalinks under Settings > Permalinks, to ‘Post Name’ resolve this?
    – Have you tried installing our latest Beta? [Get Beta Here]. Does the Beta fix the issue?

    If trying the above still does not resolve this issue, please provide the following information:

    – WordPress up to date?
    – NextGEN up to date?

    (please confirm the following, with your server host tech) :
    – MySQL up to date (5.2.4)?
    – PHP up to date (5.0)?
    – The mod_rewrite Apache module activated?
    – PHP Safe Mode OFF?

    and if you’re willing to share:
    – Who are you hosted with?
    – What theme are you running?
    – Which plugins do you have installed and activated?
    – Does this error still occur if you switch your theme to the WP default, and deactivate all plugins except NextGEN Gallery? (*be sure to clear your browser cache and reload your site after deactivating)

    We will likely have a fix for this in our next upgrade, but to be sure we do – we’ll need as much information as possible from those of you who are experiencing this bug.

    *Please do not post unrelated issues in this thread. This thread is specifically for the error of GALLERIES not displaying within Albums.

    Thanks!

    https://www.ads-software.com/extend/plugins/nextgen-gallery/

Viewing 4 replies - 16 through 19 (of 19 total)
  • I left the blog https://annabelleedwards.com unattended for over an year and now that I decided to update it, I figured out that my albums are not linking to the nextgen galleries that used to work just fine. I’m now getting a 404 error (albums are not opening galleries). I updated everything: WP, Theme, NextGen plugins, I switched to Twenty Ten theme … I even tried to create a brand new gallery and a new post just to find out that the error is still there. I deactivated JetPack and tried all suggestions in the forum. What else should I try?

    Plugin Contributor photocrati

    (@photocrati)

    Vera –

    Could you submit a Bug Report on this please. Just go to this page: https://www.nextgen-gallery.com/report-bug/

    We may need to have a closer look at your site, so if you could share log in credentials to your WordPress installation on the Bug Report that may also be very helpful.

    Thanks!

    – Cais.

    Bur Report submitted along with log in credentials, Cais.
    Thank you for your prompt attention.
    Vera

    Plugin Contributor photocrati

    (@photocrati)

    Thanks, Vera!

    – Cais.

Viewing 4 replies - 16 through 19 (of 19 total)
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