• Hi

    after the update of plugin 1.4.3 (WordPress 4.9.15) when i try to add new gallery to the page they displayed without the id, so I can’t add them to the page.

    link images to… [easy_image_gallery gallery=””]

    Can you help me?

    Dan

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,
    Thanks for your question!

    I currently created a post with version 1.4.3 and had no problem. Works fine for me.
    Screenshot:
    Can you upload us a screenshot for comparison, please?

    Can you give more information, what other plugins you have activated, what theme you use, and your site on which you are trying to do this?

    Kind regards,
    Plamen

    Thread Starter denya4

    (@denya4)

    thank you!

    the screenshot – Screenshot

    Hello,
    An interesting case indeed
    What I can advise you at the moment is: delete this gallery and add it again (After deleting it, save the post) then add a new gallery.
    My second question is:
    If you make a new post and add a gallery, will there be this problem?

    What’s your site URL?

    Kind regards,
    Plamen

    Thread Starter denya4

    (@denya4)

    Yes, something is wrong ??

    1. I deleted the new gallery, save the page, then add new one and it is blank:

    https://prnt.sc/uaymuu

    then after saving it becomes as i wrote without id:

    https://prnt.sc/uaynvt

    the page link – site-page

    2. I added a new page. And after saving there was an empty gallery with id:

    https://prnt.sc/uayptm

    then i add a new gallery and all was the same

    https://prnt.sc/uayqjq

    https://prnt.sc/uayqwr

    the page link – test-page

    Thank you!

    Hi,
    We did tests with older versions of our plugin and we have no problem in this regard.
    Maybe you have a conflict with some plugin / other types of gallery /
    You can check the logs of your installation and see if you have a problem with a plugin/theme

    Kind regards,
    Plamen

Viewing 5 replies - 1 through 5 (of 5 total)
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