Gallery images not displaying

  • Resolved HeyBlondie

    (@heyblondie)


    5 years, 9 months ago

    After just updating the plugin to version 1.6.6 the gallery images are not displaying. (the images being displaying is for a grid of sponsor logos on clients website, so is really quite a problem!).

    I have tried disabling and re-enabling the lazy-loading, which made no difference.

    I have purged from cache, including W3 Total Cache, and no difference.

    Viewing in devtools, the images are all there and there are no console errors, but I did find an issue in CSS:

    .envira-gallery-wrap .envira-gallery-public.envira-gallery-css-animations .envira-gallery-item img {
  opacity:0;
  transition:all .2s ease-in-out;

    ….if I change opacity to 1, all of the images are displayed.

    I haven’t been able to check for any PHP errors as I am unable to get connected via FTP, but it’s possible that PHP version could be out of date (if that matters?).

    Any help would be appreciated. Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @heyblondie,

    Thank you for reaching out!

    I apologize for any trouble, and I’m happy to assist in getting this resolved!

    Could you please contact us at https://enviragallery.com/account/support/ so I can further troubleshoot the issue for you? It would be great if we could get temporary admin access to troubleshoot the issue for you.

    Thank you!

    Thread Starter HeyBlondie

    (@heyblondie)

    There appeared to be some other form of caching going on (maybe from server?). But all seems to be working. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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