Gallery lightbox problem

  • Resolved P00ch

    (@p00ch)


    2 years, 3 months ago

    Hi, thanks for the great plugin.
    I have a problem with the “filterable gallery” addon. When I click on a gallery image and the lightbox opens, navigation arrows are not displayed correctly and there is a gray margin above the image. You can notice this in the screenshots. Can you help me? Thank you

    https://ibb.co/SmLTPVj
    https://ibb.co/JyQwvBP

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello there,

    Greetings.

    I just checked it on my end and it is working perfectly here. Can you please share the page link where you are having this issue?

    I will check and get back to you as soon as possible.

    Thank you.

    Thread Starter P00ch

    (@p00ch)

    Hi, sure.

    Here the page’s link. https://reymarchesi.com/?cmp_bypass=ok

    Thank you

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hi there,

    Greetings. Sorry for the inconvenience.

    Can you please check for plugin conflicts by following this: You can check for Plugin conflicts by deactivating all the third-party plugins one by one except for Elementor and Essential Addons. Simply go to your WordPress Dashboard and navigate to wp-admin -> Plugins and then, deactivate other Plugins.

    Besides, you can switch to a different theme like Astra, Flexia or Twenty Twenty. And, check back as well.

    Let me know how it goes. Thank you!

    Plugin Support Mahbub Shovan

    (@mahbubshovan)

    Hi there,

    How are you doing today? So, has your issue been resolved? Can you please let us know? If you need further assistance, we will surely help you out.

    Thank you.

    Thread Starter P00ch

    (@p00ch)

    Hi, thanks for your interest. This is a theme error. I proceeded to contact theme support and they found a bug in their code. Thank you

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello @p00ch ,

    Greetings.

    Glad to know that your issue has been resolved. Thanks for letting us know. Feel free to contact us anytime.

    Have a great day.

Viewing 6 replies - 1 through 6 (of 6 total)
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