• Resolved healthyvoyager

    (@healthyvoyager)


    Hi – I’ve had that this plugin working very well for years but since I updated this past week, the gallery no longer shows up on the pages that it used to. The plugin seems to work fine on the backend and the shortcode is still the same (I even deleted and re-added the short code just in case) and nothing comes up on the page anymore. In fact, the space where the gallery is supposed to show up, I get 1/1 in it’s place. Any help on this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Dear healthyvoyager,

    Thanks for contacting us. May we kindly ask you to check the following points and inform about your results:
    1) deactivate all your plugins for a few second only and check if the problem exists
    2) change your theme to a default WordPress theme to check if the issue appears in the case of default theme as well, if possible.

    We will wait for your results.
    Thanks

    Thread Starter healthyvoyager

    (@healthyvoyager)

    All fixed! Thank you! I just had to deactivate and reactivate ; )

    Dear healthyvoyager,

    That is perfect!
    Thank you so much for keeping us updated about the results.

    If there is anything we can help you with, please, let us know.
    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Gallery No Longer Working’ is closed to new replies.