Gallery not shown on embedded products

  • Resolved swissdrago

    (@swissdrago)


    6 months, 3 weeks ago

    We are very excited about the gallery plugin and will purchase a multi-site license.

    But before, we kindly ask you to help with an issue.

    The gallery is shown perfectly on product pages. But in order to provide more information to our customers, in addition to the products in the shop, we always do embed products into normal pages as well.

    The issue is, that on pages with embedded products, the gallery is not shown.

    Example:

    1. product page (working):
      https://www.liebes-schaukel.info/wp/produkt/deckenbefestigung-set/
    2. same product, but embedded in a page (not working):
      https://www.liebes-schaukel.info/wp/deckenbefestigungs-set/

    This only happens on pages where products are embedded, it does not happen on shop products directly. But for our major products, we have these separate product pages to provide more information to the customer, so this is very, very important to us.

    Do you see a chance to make the plugin work as well with our product pages?

    If needed, we can give access to the staging site.

    Thank you so much for your support and have a great day

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter swissdrago

    (@swissdrago)

    P.S. I’m not a technical person and I’m not sure what I’m talking about…. ?? but can the issue be, that three JS scripts are not loaded on these pages (they are loaded on product pages, but not on pages with embedded products): swiper-bundle.min.js, jquery.fancybox.min.js and woo-gallery-slider-public.min.js ?

    Thread Starter swissdrago

    (@swissdrago)

    *** UPDATE ***

    Please forget about the issue, we found already another solution. Sorry to have you bothered with this! Many regards and thanks

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @swissdrago,

    We are sorry for the delayed response due to the weekly holidays. Hope you are doing great today!

    Yes, it’s possible to exclude the JS files from being loaded on the embedded product page. Since you are interested in the pro version, we suggest you open a support ticket here to get a faster solution.

    Your understanding and cooperation would be highly appreciated.

    Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)
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