Gallery not working

@damian,

Could you please contact me at support[at]web-dorado.com? I will troubleshoot your case. Thanks.

Gallery not working , my website link is https://soulmatedecor.com/photography/ keeps loading the image still doesnot work.

@janmeetsingh,

You have json error on your website. Please fix it. The gallery should start working after that. Note that you can see the issue on other pages of your website as well. Thank you.

Sona, I have the same problem after update. How can I fix that json error? Cant find suitable information. Thank you very much.

Here is my gallery: https://lazeriupoligonas.lt/vidaus-zaidimu-galerija/
when I click “edit page” and “preview changes” gallery works. It works from widget too. But normally does not load.

@keptuve,

On the mentioned page I can see the gallery and it works just fine. Have you made any changes meanwhile?

Sona, thank you for reply. I changed one thing: changed permissions to 777 on “photo gallery” folder. Now I checked and yes it works. But if you try to open gallery from main page (not from link) it just keeps loading and loads nothing. To see the problem you must go to: https://www.lazeriupoligonas.lt and select one of three galleries. Then when you try to load up photo you will see that it does not load. This problem is since wordpress and plugin update.
P.S. When it stucks you can refresh page and it works. On mobile version everything works perfect.
Thank you very much.

@keptuve,

This issue is due to the Ajax load you use on your website. It is causing the break of the Javascript, so the page is not loading. You might try submitting a ticket here.