• nexusbroadcast

    (@nexusbroadcast)


    This plugin is complete garbage begging for money and nothing works at all! Nothing! Dont waste your time.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Web Ace Tech Services

    (@webacetechs)

    Hi,

    Sorry you feel that way. We did have an issue where some users were experiencing problems signing up to the free version. I would ask you to try again and I am certain it will work for you. As you know, developing plugins and issuing them for free has its own problems. As an independent plugin developer we do try our best to make sure everythng works all of the time. Unfortunately as human beings we do make mistakes and even though this happens rarely, it does. Again, as Human beings, we try to do our best to act in kindness and acceptance that we are only human. To receive a review as negative as you has an effect to our desire to provide free services. Please try bertha again and amend your comment to be at least polite.

    Yours sincerely,
    For and on behalf of Andrew – Co founder.

    Thread Starter nexusbroadcast

    (@nexusbroadcast)

    Well, I am sorry I hurt your feelings. But if you are having server issues – why wouldn’t you think to put in a notification system SOMEWHERE in the plugin or on your website? If a product is useful to me, I purchase it. The free part is only to get people to try it. So, to devalue the free side is to kill off potential customers as that is the gauge, they are using to determine whether sending you money is going to be a waste. I have paid for so many trash plugins its not funny. So, on yours I am met with everything I try requiring a paid subscription. And the things that didn’t just load at all. I typically find that is the case where the developer is more concerned about snatching funds that properly designing and maintaining the plugin. And your message is unprofessional. I don’t care if you decide not to provide a free product! I couldn’t care less in fact! If you want to shoot yourself in the foot because you didn’t think to notify users when a system has failed and lose that train of new business, maybe you need to find some other line of work to do? I am a small developer. I get these complaints hurts But take it constructively and improve. Your message today is only destructive of your goal.

    Thread Starter nexusbroadcast

    (@nexusbroadcast)

    At your suggestion I installed the plugin again. There is no change. When I click write its just an animated purple dot. Launch Bertha ==> Chat, Write, Prompts, = animated purple dot. Image tab asks for money to even try it.

    From the main menu Berthat Chat says Click to upgrade. Bertha Art – click to make your own = Buy more credits. Barnd settings work. General settings = Upgrade to access this setting. Licenses = Activate, clear cache.

    Clicking activation today results in = Your license has reached its activation limite … Upgrade now.

    You beginning to see my point? At every turn it wants money to use this “free trial”. The two or three functions that are supposed to be free dont work at all. Why would I pay to upgrade something that doesnt work at all??

    Plugin Contributor Andrew Palmer

    (@thisisandrewpalmer)

    Thanks for your detailed review. We’ll look at the issues as stated and wish you a better day..

Viewing 4 replies - 1 through 4 (of 4 total)
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