gateway

  • Resolved wpbetsy

    (@wpbetsy)


    5 years, 4 months ago

    I installed the gateway add-on. However, mycred points as a payment method still not found on checkout page.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WPExperts.io

    (@wpexpertsio)

    Hi @wpbetsy,

    Thank you for contacting support, we have a very vast and extensive codex so you can check that have you done the right settings for the addon.

    Codex: https://codex.mycred.me/chapter-iii/gateway/woocommerce/pay-with-points/

    Also note that we have a support ticket system where we are moving users to handle the flow of support and that is why we divert users to the ticket system.

    Please open a support ticket at mycred.me/support for any other issue or information you want to ask but keep it all in one conversation.

    Thank You!

    Thread Starter wpbetsy

    (@wpbetsy)

    Your ticket system on your site is very troublesome and not easy to use. I don’t know whether I have submitted ticket or not and I couldn’t locate my submitted ticket at all!

    Please answer the above here.

Viewing 2 replies - 1 through 2 (of 2 total)
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