GCFW makes my content disappear

Aloha Friends

Breaking News: I just updated this review to Five Stars because Nick Cernis (@modernnerd), responded almost immediately with the information to fix the problem. The problem wasn’t Genesis Connect for Woo, or Woo, itwas occurring because I hadn’t yet installed my Woo Cart and Checkout pages.

This is totally my fault: I last installed WooCommerce in 2015, and the version at that time auto-installed the Cart and Checkout pages. Current version doesn’t do so. Not knowing these two pages now had to be manually installed, or that I had to use the WC Setup Wizard to do so, they weren’t. Did so and it’s all motating along nicely now.

Again, Thanks! Aloha, Tim………

(original 1-star review, now updated to Five Stars): This is the first time I’ve had any kind of problem with Studiopress products; I use a number of them. I’m putting this 1-star review up in hopes of getting a fix sooner rather than later; and will change it to a 5-star review as soon as I’ve got an answer that makes GCFW work again. Herre’s what’s happening:

I just put together a brand new site, and Genesis Connect for WooCommerce is making my content disappear. As in gone, nowhere, disappeared completely off all the pages.

I deactivated all the plugins, then reactivated them one by one until I found which one was causing the problem. I can activate all my other plugins except GCFW, and the content is on the pages.

Here’s my WordPress Configuration:

WP Version : 4.8
WPMU: No
MySQL Version : 5.6.32
WP Table Prefix : wp_dhme_
PHP Version : 5.5.22
Session Save Path : 4;/hermes/phpsessions
WP URL: https://newageofsail.com
Server Name : newageofsail.com
Cookie Domain : newageofsail.com
CURL Library Present : Yes
Debug File Write Permissions : Writable
PHP Version : 5.5.22
PHP Memory Usage: 47.89 MB
PHP Memory Limit : 256M
PHP Max Upload Size : 20M
PHP Max Post Size : 20M
PHP Allow URL fopen : Off
PHP Allow URL Include : Off
PHP Display Errors : Off
PHP Max Script Execution Time : 120 Seconds

Genesis Parent theme
Metro Pro Child Theme 2.5.2

Plugin Name, Version, and Plugin URLs
All In One WP Security 4.2.8 https://www.tipsandtricks-hq.com/wordpress-security-and-firewall-plugin
Genesis Simple Edits 2.2.0 https://www.studiopress.com/plugins/genesis-simple-edits
Genesis Simple Sidebars 2.1.0 https://www.studiopress.com/plugins/simple-sidebars
Genesis Title Toggle 1.7.1 https://www.billerickson.net/
PayPal for WooCommerce 1.4.5.1 https://www.angelleye.com/product/paypal-for-woocommerce-plugin/
Super Socializer 7.9.3 https://super-socializer-wordpress.heateor.com
WooCommerce 3.1.1 https://woocommerce.com/

What’s baffling is that I have another site that’s using the 2.4.2 version of the same themes, with GCFW, AND all these plugins, and is working perfectly.

I’d like to use the plugin; I’ve purchased a bunch of StudioPress themes and add-ons over the years and this is the first problem I’ve ever had with any of them.

Aloha, Tim………..

• This topic was modified 7 years, 4 months ago by kaimana. Reason: updated to 5-Star review