GCP Cloud Settings – CDN – Not working

  • nirali23

    (@nirali23)


    10 months ago

    Following is the screenshot embed code:

<a ><img src="https://i.ibb.co/Y2B2H9x/WP-Offload-Media-Lite-Innovify-Word-Press.png" alt="WP-Offload-Media-Lite-Innovify-Word-Press" border="0"></a>

    “Delivery provider status cannot be determined. An error was encountered while attempting to offload a temporary file for Public delivery.” – We are getting this error.

    Google Storage settings are successfully done but when we try to connect to Google Cloud CDN – then getting above error.

    • This topic was modified 10 months ago by nirali23.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Delicious Brains Support

    (@dbisupport)

    Hi Nirali23,

    WP Offload Media Support Team here, Thanks for reaching out with your query we would be happy to assist.

    Would you please try editing your wp-config.php file and replace this line –

    define( ‘WP_DEBUG’, false );

    With these lines –

    define(‘WP_DEBUG’, true);
    define(‘WP_DEBUG_LOG’, true);
    define(‘WP_DEBUG_DISPLAY’, false);

    This means that any errors are logged to /wp-content/debug.log, because some errors are not visible on screen. More details about that at https://www.ads-software.com/support/article/editing-wp-config-php/#wp_debug

    Can you try the process again (click ‘check again’ in the warning message) and then attach the debug.log file with your reply.

    Thank you.

    Thread Starter nirali23

    (@nirali23)

    @dbisupport – Thank you for your response – here you can find the actual error: https://ibb.co/PhHBfQ8

    and here is the log of last 2 days:
    https://easyupload.io/8s6my0 (password to access this: abc123)

    Plugin Support Delicious Brains Support

    (@dbisupport)

    Hi @nirali23,

    Thank you for sending the log! Sadly, we can’t seem to find anything related to the plugin. Can you kindly confirm if you clicked “Check again” on the warning message?

    Can you also please send the debugging information from the Support tab on the site you’re having trouble with?

    1. Go to the Support tab of your install

    2. Scroll down to the “Diagnostic Info”

    3. You may download and share a link to the file, or paste the info here. You can remove/retract any sensitive info.

    We look forward to your response!

Viewing 3 replies - 1 through 3 (of 3 total)
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