GDPR

Hello!

Your question could not have been better timed as we actually are rolling several GDPR-oriented improvements and capability additions to SalesIQ over the next 24 hours (23rd May, 2018).

These improvements include the ability to display to your website visitors – via SalesIQ – a privacy notice or statement that lets you explain to them how you’re handling their data responsibly, the option to opt out of visitor analytics cookies, option to opt out of providing email address to start a chat, automatic masking of visitor IP addresses inside your account, automatic credit card number masking, User Access Control for exporting visitor data from inside your SalesIQ – among several others.

You can visit this page: https://www.zoho.com/salesiq/help/ and look at the “FAQ” section embedded inside the chat window there to view more information on this.

You can also email support[at]zohosalesiq[dot]com for specific information.

Regards,
Kris – Zoho SalesIQ team.

great! This should be good opportunity for Zoho.
I couldn’t find the information you mentioned, maybe it is not published to the public yet.

Hello,

That information was already published and updated on our website and is available here – https://www.zoho.com/salesiq/gdpr.html

One can also visit this page: https://www.zoho.com/salesiq/help/ and look at the “FAQ” section embedded inside the chat window there, to view more information on this.

Regards,
Kris – Zoho SalesIQ team.