GDPR error message not correct

  • Resolved phloo

    (@phloo)


    4 years, 9 months ago

    We have 3 GDPR checkboxes in one form with different error messages (1-2 sentences long).
    The validation works but the error message that is shown says: “This field is required. Please check it.” instead of the field error message.

    One weird thing is: when clicking the first error hint, it switches to the correct error message.

    Is this a bug or how to fix it? Thanks in advance

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @phloo,

    Could you provide us with an export of your form in question so we can check it out further and see what might be the issue here?
    You can get the export by going to Forminator > Forms panel, click on the gear icon and export the form from there.

    You can upload it to any file sharing service like GDrive or Dropbox and provide us with the download link either here or by using our contact form here:

    https://premium.wpmudev.org/contact/#i-have-a-different-question

    Send in:

    Subject: “Attn: Predrag Dubajic”
    – Download link for the export file
    – Link back to this thread for reference
    – Any other relevant urls/info

    Cheers,
    Predrag

    Thread Starter phloo

    (@phloo)

    Thanks Predrag, I mailed you the export.

    Hi @phloo,

    Thanks for sending those in, I have replied to your email with further information about my tests so please check it out and you can respond back there.

    Cheers,
    Predrag

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @phloo

    I hope you are doing well!

    We haven’t heard back from you for a while now so we’ve marked this ticket as resolved. If you do have any followup questions or require further assistance feel free to reopen it and let us know here.

    Kind regards,
    Nastia

    Thread Starter phloo

    (@phloo)

    hi Nastia,

    I am still in contact with one of your developers and debugging the issue.
    Thanks for getting back!

Viewing 5 replies - 1 through 5 (of 5 total)
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