gender feed error

Hi Jessy,

Most likely you are selling apparel products, for those kind of products the gender and age group are mandatory for Google.

So make sure you have a gender and age group filled in for all of your products and make sure you have mapped them to the correct attribute in the field mapping section.

I have added age and gender on all products but I unticked to show on product page still its not uploading on goggle merchant

Did you add the field mappings for age and gender on the field mapping page and did you map it to the correct attributes that hold your gender and age group information?

For gender I used gender(dynamic attribute) and for age_group I used age(dynamic attribute) value.

And you are sure that:

• There are no other attribute names in the drop-downs that have a similar name, meaning you picked a wrong attribute?
• Are you sure the feed refreshed?
• Are you sure you are not looking at a cached version of your feed? Make sure to clear your browser caching and/or any plugin caching

this the error I’m getting https://prnt.sc/smdjh5

That means your gender and age groups are either empty or have the wrong value in the feed. Please make sure the values you use are these ones:

Age Group
https://support.google.com/merchants/answer/6324463?hl=en

• newborn
• infant
• toddler
• kids
• adult

Gender
https://support.google.com/manufacturers/answer/7496702?hl=en

• male
• female
• unisex

Any other value will lead to disapprovals of your products.

Thank you. It appears i was using men and women for gender and 18-65 years as age group. Problem solved and feeds uploaded successfully.

Perfect, thanks for the heads-up

Hi,

Assuming the issue at hand has been resolved and/or our support is no longer required I am going to close this topic for housekeeping reasons now.

Do not hesitate to reach out to us again whenever you need our help.