General confusion/update

  • menrique

    (@menrique)


    14 years ago

    Hi everyone,

    I’m just generally confused, I took over a website post.browndailyherald.com and I don’t really know where to start.

    WordPress, all the plugins, etc need updating but it won’t let me update because it can’t create a directory. After reading a few posts a lot of people recommended using an FTP client, which I downloaded, but I can’t connect to the server.

    Basically I’m lost right now and if someone could guide me to a great resource that would be great.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Moderator Kathryn Presner

    (@zoonini)

    Digging Into WordPress is an excellent e-book:

    https://digwp.com/

    If you can’t connect to your server you should double-check our FTP credentials – i.e. host name, login, password. FTP clients usually have an error log – you can also look there for clues. There is usually a message about the type of error occurring.

    govpatel

    (@govpatel)

    Most servers have switch where you try and connect to server with wrong user name and password on ftp or server for more then 5 times your IP address get blocked if this the case with you will to contact your host to unblock your IP address.

    Thread Starter menrique

    (@menrique)

    So this might be a really bad question but:

    I can access the dashboard of my site if I log in through its url, but if I go to wordpress.com that same user/pass doesn’t work.

    Is this normal? Should I be using the user/pass I currently have for the FTP client?

    govpatel

    (@govpatel)

    Oh ok you have wordpress.com then you need to go on wordpress.com forum as this self hosted www.ads-software.com

    You can not use ftp with wordpress.com blog site you can only use what they have in admin panel.

    Thread Starter menrique

    (@menrique)

    But I don’t understand, then why I can’t log in through wordpress.com?

    esmi

    (@esmi)

    This forum is for self-hosted WordPress sites. Please try asking your question on https://en.forums.wordpress.com/

    Moderator Kathryn Presner

    (@zoonini)

    Is your blog hosted on WordPress.com or some other host? There are two types of WordPress sites – they work totally differently. There are those hosted at WordPress.com and “self-hosted” blogs that have support via www.ads-software.com. They’re very separate and different. Which do you have?

    Thread Starter menrique

    (@menrique)

    I don’t even know that one, how do I check?

    It has a unique url, but I don’t know if that means much.

    Moderator Kathryn Presner

    (@zoonini)

    If you are being prompted in your WordPress admin area to do plug-in updates etc. you must be on a self-hosted blog.

    So what would make you want to go log in at WordPress.com? WordPress.com is only for blogs that are maintained and hosted by WordPress.com. You can choose from a limited range of themes and they handle all the updates for you. Pehhaps you have another blog hosted at WordPress.com – like maybe a personal blog? If so, that login has nothing to do with the Brown WordPress setup. They are separate.

    Thread Starter menrique

    (@menrique)

    Wonderful, that really cleared that up! thanks zoonini, you have been a real help this past hour.

    Moderator Kathryn Presner

    (@zoonini)

    My pleasure. ??

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘General confusion/update’ is closed to new replies.