• Resolved buymeproperty

    (@buymeproperty)


    Hi, I’m finishing developing a new website an I am using a form ont he footer made with MC4WP. I could design the forma as I wanted to and the set up looked very simple, however I’m having some problem that have no idea how to solve. When I fill the form and click submit a General Error occurs, so the message I set for General Error appears, but I have no information of what might have gonne wrong. Can you please help me? Thank you.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Lap

    (@lapzor)

    Please update the MC4WP plugin to the latest version first. If that doesn’t solve the issue. please see https://www.mc4wp.com/kb/fix-the-oops-something-went-wrong-error/

    If you can still not solve the error after reading that kb article, please let me know the error you see in the log under MC4WP > Other.

    Often it’s a field that is set as required field in the Mailchimp audience settings, but not added to the form.

    Hope that helps. If you have any questions, please let me know!`

    Thread Starter buymeproperty

    (@buymeproperty)

    Hi, I updated the plugin and tried reviewing this steps and the same error is still happening I can’t find why :/

    This is the code I’m using:

    Plugin Contributor Lap

    (@lapzor)

    Please let me know the error you see in the log under MC4WP > Other.

    Thread Starter buymeproperty

    (@buymeproperty)

    Here is the error:

    [2023-07-18 14:05:07] ERROR: Form 144 > Mailchimp API error: 400 Bad Request. Invalid Resource. Your merge fields were invalid.

    – PHONE : Digite um valor válido

    Request:

    POST https://us14.api.mailchimp.com/3.0/lists/aaecbced9b/members

    {“status”:”pending”,”email_address”:”fran***********@bu***********.pt”,”interests”:{},”merge_fields”:{“FNAME”:”Francisco Brito”},”email_type”:”html”,”ip_signup”:”2a01:11:8910:2410:2c94:f8ef:b7b8:78e8″,”tags”:[“business-formulario”]}

    Response:

    400 Bad Request

    {“type”:”https://mailchimp.com/developer/marketing/docs/errors/”,”title”:”Invalid Resource”,”status”:400,”detail”:”Your merge fields were invalid.”,”instance”:”08ae6e05-82d2-1816-0ba8-548888492ee8″,”errors”:[{“field”:”PHONE”,”message”:”Digite um valor v\u00e1lido”}]}

    Plugin Contributor Lap

    (@lapzor)

    This error means the field PHONE is set as required, but not included in the form. You need to either add that field to the form, or mark that field to not be required in your Mailchimp .com Audience > Fields settings.

    Hope that helps. If you have any questions, please let me know!

    Thread Starter buymeproperty

    (@buymeproperty)

    Solved! Thanks a lot.

Viewing 6 replies - 1 through 6 (of 6 total)
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