generate blocks editing

  • Resolved yangqu

    (@yangqu)


    3 years, 1 month ago

    I have been using the generate blocks plugin for a few months, and it works well.

    Today when I tried to set up the block background color, the selector can’t be moved around to customize the color. Then the page became unresponsive. I tried many times and the problem still persists.

    I have no idea it is a problem with the plugin or something else. I tried it on other published posts, the same problem.

    Can anyone advise?

    Regards,
    Yang

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Tom

    (@edge22)

    Hi there,

    Have you tried deactivating other plugins one by one to rule out a plugin conflict?

    If that doesn’t work, can you right-click + Inspect the page and take a screenshot of the “Console” tab for us if there are any red errors?

    Let us know ??

    Thread Starter yangqu

    (@yangqu)

    Hi Tom,

    Thanks for your quick reply.

    How can I send you the screenshot in this forum?

    Regards,
    Yang

    Thread Starter yangqu

    (@yangqu)

    Hi Tom,

    Here is the screenshot link:
    https://ibb.co/t31GVqk

    Please advise!

    Thanks!
    Yang

    Plugin Author Tom

    (@edge22)

    Hmm, not seeing anything obvious there.

    Any chance you can share a quick video of the issue so we can try to reproduce?

    Thread Starter yangqu

    (@yangqu)

    Yes,

    Here is the video link: https://vimeo.com/640083178

    Thank you!

    Plugin Author Tom

    (@edge22)

    Something strange going on there – there are elements in the picker that GenerateBlocks doesn’t provide (like the settings icon).

    Can you try deactivating your other plugins one by one (you can use a staging site) to see which plugin is interferring?

    Thread Starter yangqu

    (@yangqu)

    will try. But I haven’t installed any plugin for a few months?

    Regards,

    Plugin Author Tom

    (@edge22)

    Here’s what it looks like with the current version: https://www.screencast.com/t/SkJW1eVZCnqb

    Thread Starter yangqu

    (@yangqu)

    I haven’t figured out why the strange setting in my Generateblocks. And no plugin caused
    such issue.

    And once the color picker in the background freezes, then the whole page becomes unresponsive, and then crash (and affect other opened editing pages)

    And it happens to my site hosting too (no the issue to clear cache at my end). Until now we have no idea what is going on.

    Any thought?

    Regards,

    Plugin Author Tom

    (@edge22)

    The fact that the actual UI is different tells me something is interfering with the plugin.

    Can you confirm that you’ve turned off all other plugins so GenerateBlocks is the only active one?

    What version of WordPress are you using?

    Do you have any other websites you can test on?

    We haven’t received any other reports of this issue, so it must be something local to your website that we just have to pinpoint.

    Hi @yangqu

    This thread has been marked as resolved due to a lack of activity.

    You’re always welcome to re-open this topic if you need more help.

    Thanks!

Viewing 11 replies - 1 through 11 (of 11 total)
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