Generate Password not working

Hi,
Can you please share a screenshot of your console output after clicking Generate Button.

To Open Console > https://support.airtable.com/hc/en-us/articles/232313848-How-to-open-the-developer-console

Hi, this is what’s in the console https://prntscr.com/tzascz

Okay Thank you give me 5 min to regenerate this issue in my local machine after that I’ll bring you the solution.

Hi There,
Deactivate your all plugins and then try to generate the password if after deactivating all plugins the password generates button works and then activate all plugins one by one and check which plugin is making the issue.

I tested Rank Math with WordPress 5.5 and didn’t found any error!!

Zendesk Support for WordPress is causing the issue. Can you try on your local machine?

Hi, I do not have Zendesk Support and am also experiencing the same issue. Clicked on “Generate Password” button and nothing happens. Will follow this post for solution. Thanks

Hi, quick update on the previous post, can’t seem to delete it. I was able to edit the password after I switch to TwentyTwenty default template which means its a template issue. Will be contacting the template developer instead. Thanks.