Generated invoices in wrong order

  • Resolved trendodigital

    (@trendodigital)


    2 years, 9 months ago

    Hi, everybody,

    We have installed and configured the plugin to work properly, but we have additional issues with it:

    1) We have set up the invoice number to start from 1000000001 (10 digit number) and choose to generate invoices for older orders (before plugin installation). However, the invoice number 1000000001 is associated with the latest order and so on the previous orders. Which makes the first order made in WooCommerce with a higher number – https://i.imgur.com/m0Zpyf7.png
    We need the first invoice number 1000000001 to be generated for the latest WooCommerce order and incrementally generate the next ones. So the latest order will have invoice number 1000000034 and the next one 1000000035.

    2. Is it possible to generate invoices only for the clients who have entered their invoice details?

    Kind regards,
    Kristiyan

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @trendodigital,

    Thanks for reaching out and we are sorry for the delayed response. Regarding your queries,

    1. We will look into it and will get back to you soon.
    2. Presently the invoices are generated based on the WooCommerce order statuses. Could you please explain the requirement for a better understanding?
    Thread Starter trendodigital

    (@trendodigital)

    Hi,

    Thank you for the update.

    1. We have already sent you a support ticket and you are working on it.
    2. We have also disabled the option for the customers to generate and download their invoices.
    This way we will do this for them, but we still need all generated invoices to be in consecutive numbers.

    Best regards!

Viewing 2 replies - 1 through 2 (of 2 total)
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