Generated link does not include root url

  • Resolved JustBruno

    (@justbruno)


    2 years, 10 months ago

    Hi, When I generate tickets The link is coming in as something like :
    Your ticket id is #9. You will get an email notification after we post a reply to your ticket. However, in case the email notification fails, then you can check your ticket status at the link below:

    ?support_page=open_ticket&ticket_id=9&auth_code=0xwnA0OSuS

    Can you help?

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Nikhil G

    (@nsgawli)

    Hello,

    Please follow the below steps :
    1. Create a page and add a shortcode [supportcandy].
    2. Then go to Support > Settings > General > Support Page and select page you have created in the first step.

    Thread Starter JustBruno

    (@justbruno)

    Thank You!

Viewing 2 replies - 1 through 2 (of 2 total)
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