Generating Screenshot…

  • Dear we are busy with a new website.
    now we use your plugin ..
    But I can add a link myself and with a photo but when I click on generate new screen shot it keeps saying “Generating Screenshot …”
    I also get this message “There was an error getting the screenshot. Please make sure the url is valid and try again.”
    While the url is just right!
    See the urls for the screenshots.

    Settings:
    https://prnt.sc/sg6qzf

    URL Add
    https://prnt.sc/sg6sl0

    We hope you have a solution for this

    regards

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Rico Macchi

    (@rico-macchi)

    Hello,
    I am looking for a solution and will get back to you shortly.
    Tank you

    Thread Starter Hits4You

    (@hits4you)

    Hi hi okay well we are waiting for it ??
    came across something if you manually insert photo, you can not delete it

    Regards

    Ya, I’m waiting as well….and rather upset that it stopped just after I purchased the pro version. Now I have to wait until this is fixed or find a new solution to launch a client site.

    NOT GOOD!

    Plugin Author Rico Macchi

    (@rico-macchi)

    Hello,
    Just updated, you should see it shortly
    thank you

    Plugin Author Rico Macchi

    (@rico-macchi)

    After update please clear your browser cache on plugin page before entering a URL.
    Thank you

    API Version 1 appears to be throwing up an error. V4 works fine.

    I’m not sure if I want to get into explaining how to correct the issue nor am I sure if it’s my place to do so.

    Out of pure curiosity, why did you go with the google api for small screenshots and the wordpress mshot for the larger? I genuinely don’t know so just trying to understand the reasoning behind it so I can better edumacate myself.

    I haven’t heard ‘edumacate’ in about 20yrs… ??

    I want to update my status on this one… one of the devs reached out by email (I have Pro) and he squared me away straight away. He was right on top of things and they are sorting some issues and coming out with a really nice new update with a lot of bells and whistles.

    Thank You!

    Thread Starter Hits4You

    (@hits4you)

    Best
    Thanks for the quick fix! it works: D

    I have exact the same problem. I am not allowed to create new topics as it seems, so I have to continue this thread. I’m using the free version and it worked for a long time, however it broke about two weeks ago. It now shows:
    There was an error getting the screenshot. Please make sure the url is valid and try again.

    It is an awesome plugin so I hope it will work again soon.
    The plugin is up to date, and so is WordPress ( 5.4.1)

    Plugin Author Rico Macchi

    (@rico-macchi)

    Hello,
    I am aware of the problem and working on a solution, will update shortly
    Thank you

    Plugin Author Rico Macchi

    (@rico-macchi)

    Hello,
    Just updated, you should see it shortly.
    After update please clear your browser cache on plugin page or clear any cache plugins before entering a URL.
    Thank you

    Hi Rico, we are still getting this message. Thank you for your kind feedback, Markus

    PS
    WP Links Page Pro (Personal Version)
    This plugin provides a screenshot of each link along with your own description
    Version 3.2 | Von Allyson Rico, Robert Macchi | Plugin-Seite aufrufen

    Plugin Author Rico Macchi

    (@rico-macchi)

    Hello,
    For the pro version can you contact me VIA the website please.
    Thank you

Viewing 13 replies - 1 through 13 (of 13 total)
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