• Resolved marikane

    (@marikane)


    Please Help! I’ve tried everything: Disabling plugins, adding css code…. nothing has worked.

    The site is fine in laptop screen view, but in tablet and phone views the logo repeats itself and we see the very bottom edge peaking out from under the logo.

    I did not build this site but it uses a Genesis Framework child theme. It appears the logo image is loaded in two different places but I can’t find the second place.

    The site is https://bluesbetty.com/. Please view it in tablet and phone mode and point me in the right direction.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Milind More

    (@milindmore22)

    Hello @marikane

    Thank you for contacting us, As we checked your site its looks as if the double image issue exists on non-AMP pages. We will recommend checking with your theme support as they can provide better guidance for the same

    Thread Starter marikane

    (@marikane)

    Thanks Milind-

    Not sure what you mean about the non-amp pages, but I installed an AMP plugin and it didn’t help.

    Unfortunately, I’m not sure my client can get the logins for StudioPress as the site was built by another designer, unable to get a hold of. This is the problem with designers buying Premium themes and going AWOL.

    Thanks, though.

    Mari

    Plugin Support Milind More

    (@milindmore22)

    Hello @marikane

    Thank you for getting back, I mean even if you are not using the AMP plugin I am able to see double logos.

    The double logo appears because your child theme may have added an additional logo through CSS as the background image.

    We do not provide support for theme-related issues, I will be able to provide you with a solution for only AMP pages, Please keep the AMP plugin active so we can further assist you.

    Plugin Support Milind More

    (@milindmore22)

    @marikane As we didn’t receive a response I’ll mark this as resolved. Feel free to open a?new support topic?if you require any further assistance.

Viewing 4 replies - 1 through 4 (of 4 total)
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