• I need my users to be able to enter all info on the form including the geocode for the address. The button is not there. Is this by design or am I missing something?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Steven

    (@shazahm1hotmailcom)

    @kriskno

    This is by design. I’ve been asked to remove it by many admin because their users got confused. Honestly even a number admin seem to get confused on how to use it.

    It is not necessary to manually enter lat/long in most cases as it will be geocoded automatically in the background during the submission process.

    That said, the free geocoding provider can be hit or miss. So, I recommend setting up the Google Maps API. Here’s a link to a tutorial:

    Please be aware that the WP.org support forum team does not permit providing support for commercial addons for plugins in their support forum which means this post will likely get locked or deleted.

    If you can log into your account page and submit a support ticket and I’ll help you asap. Here’s the link:

    Please login with the user/password created at the time of purchase. If you can not recall the password you can reset it by following the forgot password link.

    I hope this helps, please let me know.

    Thread Starter Kristina Knowles

    (@kriskno)

    Thank you! I have responded in the support ticket.

Viewing 2 replies - 1 through 2 (of 2 total)
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