Geodirectory plugin hinders access to wordpress backend

  • Resolved olevm

    (@olevm)


    4 years, 7 months ago

    After installing the plugin I can’t access the backend of my site.Is there any way to deactiveate it remotely through rest?
    /Ole

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Paolo

    (@paoltaia)

    Hi,

    admin users should always be able to access wp-admin. Are tou trying to access the backend with a lower role?

    If I’d need to deactivate the plugin without having access to the back end, I’d move out the plugin folder from wp-content/plugins.

    Let me know if that helps.

    Thank you

    Plugin Author Paolo

    (@paoltaia)

    Via FTP, in case that wasn’t clear…

    Thread Starter olevm

    (@olevm)

    I am an admin and should have access to un- and installing the plugin, and as I am the owner and only admin this should be no problem. I’ll try it through ftp if that’s the only option, thanks.

    Plugin Author Paolo

    (@paoltaia)

    If you are the admin you should definitely be able to access wp-admin. If you want us to see what this is happening, please submit a support request in our forum https://wpgeodirectory.com/support

    We will follow up from there…

Viewing 4 replies - 1 through 4 (of 4 total)
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