Geographic Information always shows as “not set”

  • Resolved matthewdhuntley

    (@matthewdhuntley)


    2 weeks, 6 days ago

    Hi WP Statistic Folks,
    I am using Version 14.10.3 of the WP Statistics plugin, and when I go to Statistics > Settings > Advanced Options, the plugin tells me my IP address has been detected and that my IP address “as detected by the current WP Statistics settings is ::1”. Additionally, I’m using the “Use the JsDelivr” service to update the GeoIP address, which successfully updates the GeoIP Database. However, when I go to Statistics > Geographics, my Country value continues to show as “not set”. Could you please advise why this might be the case, and if there are any other action items I can take to show correct “Country” information?
    Thanks, and please let me know if you need additional information.
    Best regards,
    Matthew Huntley

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